Frequently Asked Questions

Easily access the answers to some of the most commonly asked question.

Frequently Asked Questions

Here you can find answers to some of the more common questions we get involving the different Alarm Systems we install. Choose the section below that best matches your question. You can select the image that most resembles your keypad to reach system specific questions.
Please keep in mind that not all systems are the same, and the answers we have listed are the most common solutions, but may not necessarily be the one you need or are looking for. If you need further assistance, please give our office a call at (318)929-7850.

Common Questions

Common Questions

Do you have a question, but it's specifically about the equipment? How can you cut down on false alarms? Are you switching phone services? Whose responsibility is it to test the system? View our most common generic questions here.

Common Questions
DSC

DSC

DSC is a recognized leader in the design and manufacturing of reliable, feature-rich intrusion alarm control panels that easily integrate with an array of alarm communicators, verification modules and cabling solutions. With their clean unobtrusive look, DSC panels have become a favorite of our customers.

DSC FAQs
2GiG

2GiG

The 2GiG panels feature intuitive, user-friendly interfaces, integrated home automation with Z-Wave devices, and interactive services through Alarm.com. 2GiG panels have become a favorite due to their modern look and ease of installtion.

2GiG FAQs
Napco

Napco

The Napco Systems that we run across the most are Napco P400, P800, and P801 panels. They are very cost effective, feature light, and user friendly, but from time to time, you may still need to know more about this system.

Napco FAQs
Caddx

Caddx

The NetworX line of control panels represent a full-featured security system that uses advanced technology for burglary, fire and environmental detection. A highly flexible security option that is both easy to install and simple to use, NetworX control panels can accommodate smaller residential applications up to the most demanding commercial security needs. The series includes the NX-4, NX-6, NX-8 and NX-8E control panels. This is an Alarm.com compatible panel.

Caddx FAQs
Honeywell

Honeywell Ademco

Honeywell Ademco alarm panels have been around the industry for years, and are often installed by national alarm companies. Many end users have these systems already installed before deciding to use Shreveport Security; since the systems work fine, there's not much reason to change them out.

Honeywell Ademco FAQs